Economic volatility, climate change, technological advancements, and evolving customer expectations are transforming the insurance industry. Current market conditions have found insurers facing a wide range of challenges, from managing the financial impact of rising claims costs to navigating new regulatory requirements. These pressures are reshaping the operational landscape, influencing everything from strategic decision-making to resource allocation.
In this dynamic environment, staying informed is essential for insurers striving to remain competitive. To this end, we conducted a comprehensive survey to gather valuable insights from 200 respondents across Australia, New Zealand, North America, and the United Kingdom. In addition to typical insurance carriers, our survey participants included managing general agents (MGAs, 14%), and underwriting agencies (12%). This diverse representation offers a well-rounded view of the current landscape, as well as providing insights into the challenges and opportunities shaping the global insurance industry.